On ways to overcome professional burnout and “quiet dismissal” among mid-level medical workers

  • Authors: Mingazova E.N.1,2,3, Bezymyannyy A.S.4, Mingazov R.N.1,5
  • Affiliations:
    1. Russian Medical Academy of Continuous Professional Education, Moscow, Russia
    2. N. A. Semashko National Research Institute of Public Health, Moscow, Russia
    3. Kazan State Medical University, Kazan, Russia
    4. Diagnostic Clinical Center No. 1 of the Moscow Healthcare Department, Moscow, Russia
    5. Research Institute for Healthcare and Medical Management of Moscow Healthcare Department, Moscow, Russia
  • Issue: No 3 (2025)
  • Pages: 326-332
  • Section: Articles
  • URL: https://remedium-journal.ru/journal/article/view/1807
  • DOI: https://doi.org/10.32687/1561-5936-2025-29-3-326-332
  • Cite item

Abstract


Recently, there has been an increase in cases of so-called «quiet dismissal» among medical workers in various countries, which is manifested in a deliberate decrease in work activity, distancing from work processes and a lack of desire for initiative in professional activities. Professional burnout and «quiet dismissal» are determined not only by a set of personal factors reflected in job dissatisfaction and the desire to quit, but also by objective systemic problems, including imperfect work organization, lack of qualified personnel and insufficient attention of the management of the medical organization to the psychological well-being of employees. An effective solution to these problems is based on an integrated approach combining traditional methods of improving working conditions and organizing the activities of a medical organization, as well as extensive use of the latest achievements in the field of high technology and artificial intelligence. The introduction of intelligent workflow management systems, automation of routine tasks, the development of personalized training and professional development programs, as well as monitoring the psycho-emotional state of employees can significantly reduce the burden on medical personnel and improve the quality of medical care. Modern technologies make it possible to create adaptive personnel management models that take into account the individual characteristics of each employee, which helps reduce the risk of developing burnout syndrome, the phenomenon of «quiet dismissal» and increase motivation to work.

About the authors

Elmira Nurislamovna Mingazova

Russian Medical Academy of Continuous Professional Education, Moscow, Russia; N. A. Semashko National Research Institute of Public Health, Moscow, Russia; Kazan State Medical University, Kazan, Russia

Email: elmira_mingazova@mail.ru

Alexey Sergeevich Bezymyannyy

Diagnostic Clinical Center No. 1 of the Moscow Healthcare Department, Moscow, Russia

Email: bezymyannyyas@zdrav.mos.ru

Rustem Nailevich Mingazov

Russian Medical Academy of Continuous Professional Education, Moscow, Russia; Research Institute for Healthcare and Medical Management of Moscow Healthcare Department, Moscow, Russia

Email: mrn85@mail.ru

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