REMEDIUMREMEDIUM1561-59362658-3534Joint-Stock Company Chicot172410.32687/1561-5936-2024-28-4-416-420Original ArticleResults of implementation of information and digital technologies in healthcare: opinion of staff of medical organizationsSertakovaOksana V.oksertakova@yandex.ruPerkhovVladimir I.finramn@mail.ruMinistry of Health of the Moscow Region, Krasnogorsk, RussiaN. A. Semashko National Research Institute of Public Health, Moscow, Russian Federation15122024441642015102025Copyright © 2024,2024Based on a study of the opinions of 9.3 thousand medical workers, an analysis of the intensity and results of the use of digital technologies in the provision of medical care in the Moscow region was carried out. The data obtained allow us to assert that, in general, the digital transformation of the healthcare system in the Moscow region is being carried out successfully. At the same time, the knowledge of medical workers about the capabilities of medical information systems is insufficient; not all the effects expected from the implementation of these systems have been achieved. It is necessary to strengthen educational work among medical workers, especially older age groups, on the use of digital technologies in the organization and provision of medical care, as well as to eliminate duplication of the same doctor’s actions in electronic and paper document flow when preparing medical documentation.healthcare organizationpublic healthinformatizationdigitalization of healthcaremedical workerscompetenciesорганизация здравоохраненияобщественное здоровьеинформатизацияцифровизация здравоохранениямедицинские работникикомпетенции1.Pesennikova E. V., Perkhov V. I. Directions for the development of medicine and healthcare in the post-pandemic world. Modern problems of health care and medical statistics. 2020;4:535–551.2.Selivanov D. V. Digitalization of healthcare in Russia: problems and prospects. Bulletin of Roszdravnadzor. 2022;3:12–19.3.Grys C. A. Digital health: The next evolution of healthcare delivery. Nursing. 2022;52(10): 40–43. DOI: 10.1097/01.NURSE.0000872464.40584.874.Galitskaya V. A., Meshcheryakova N. N. “Digital paradoxes” in the healthcare system. Issues of state and municipal administration. 2022;(4):176–196.5.Chakhkieva D. M. Difficulties in the process of digitalization of the healthcare system in Russia and proposals for overcoming them. Bulletin of Science. 2024;3(1):887–891.6.Chaika V. K., Vustenko V. V., Morozova N. A. On the risks of digitalization of healthcare. Medical and social problems of the family. 2022;27(4):64–74.7.Shandora N. I. Digitalization of healthcare: analysis of problems and development prospects. In: Trends in economic development in the 21st century. Minsk; 2023:481–483. (In Russ.)8.Erwin D. G., Garman A. N. Resistance to organizational change: linking research and practice. Leadership & Organization Development Journal. 2010;31(1):39–56.9.Hubbart J. A. Organizational change: The challenge of change aversion. Administrative Sciences. 2023;13(7):162. DOI: 10.3390/admsci13070162