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<article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" article-type="research-article" dtd-version="1.1d1" xml:lang="en"><front><journal-meta><journal-id journal-id-type="publisher">REMEDIUM</journal-id><journal-title-group><journal-title>REMEDIUM</journal-title></journal-title-group><issn publication-format="print">1561-5936</issn><issn publication-format="electronic">2658-3534</issn><publisher><publisher-name>Joint-Stock Company Chicot</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="publisher-id">1668</article-id><article-id pub-id-type="doi">10.32687/1561-5936-2023-27-4-371-375</article-id><article-categories><subj-group subj-group-type="heading"><subject>Original Article</subject></subj-group></article-categories><title-group><article-title>The impact of the introduction of the State Services portal on ensuring the effectiveness of the healthcare system</article-title></title-group><contrib-group><contrib contrib-type="author"><name name-style="western"><surname>Tsvetkov</surname><given-names>Daniil V.</given-names></name><bio></bio><email>tsvet.dan@mail.ru</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff id="aff-1">Scientific Research Institute of Healthcare Organization and Medical Management, Moscow, Russia</aff><pub-date date-type="epub" iso-8601-date="2023-12-15" publication-format="electronic"><day>15</day><month>12</month><year>2023</year></pub-date><issue>4</issue><fpage>371</fpage><lpage>375</lpage><history><pub-date date-type="received" iso-8601-date="2025-10-14"><day>14</day><month>10</month><year>2025</year></pub-date></history><permissions><copyright-statement>Copyright © 2023,</copyright-statement><copyright-year>2023</copyright-year></permissions><abstract>The healthcare system is an essential part of the social sphere, which effectiveness is determined by many factors, such as the availability and quality of medical services in accordance with the needs of the population, as well as an established management system on the macro and micro levels. Tools aimed at increasing the efficiency and effectiveness of the healthcare system should be focused on both patients and medical personnel, organizations to achieve the best effect. This study examines the positive impact of the introduction of digitalization in the healthcare system using the example of the State Services portal in Moscow and Moscow region.</abstract><kwd-group xml:lang="en"><kwd>digitalization, healthcare, efficiency, digital technologies, public services</kwd></kwd-group><kwd-group xml:lang="ru"><kwd>цифровизация, здравоохранение, эффективность работы, цифровые технологии, государственные услуги</kwd></kwd-group></article-meta></front><body></body><back><ref-list><ref id="B1"><label>1.</label><mixed-citation>Vasilevskaya L. Yu., Poduzova E. B. Digitalization of civil turnover: problems and trends in the development of digital medicine (civil research). Moscow: 2021: 1. (In Russ.)</mixed-citation></ref><ref id="B2"><label>2.</label><mixed-citation>Sertakova O. V. Organizational and functional model of improving the organization of medical care in the conditions of informatization and digitalization of the social sector. Moscow; 2022. (In Russ.)</mixed-citation></ref><ref id="B3"><label>3.</label><mixed-citation>Shvets Yu. Yu. Digital technologies and the development of artificial intelligence as part of value-oriented healthcare: prospects and evaluation: Proceedings of the Research Institute of Healthcare Organization and Medical Management. 2023:66—81. (In Russ.)</mixed-citation></ref><ref id="B4"><label>4.</label><mixed-citation>Voitikov E. V., Urukov N. Yu. Digital transformation: economic consequences, problems and prospects. In: Modern science: forecasts, facts, development trends: collection of materials of the XV International Scientific and Practical Conference dedicated to the 60th anniversary of the Cheboksary Cooperative Institute (branch) of the Russian University of Cooperation. Cheboksary; 2022:122—125. (In Russ.)</mixed-citation></ref><ref id="B5"><label>5.</label><mixed-citation>Zalogov V. N. Digitalization of medicine: realities and statistical estimates. In: Statistics in the context of the formation of the digital economy: materials of the International Scientific and Practical Conference. Saransk; 2019:74—77. (In Russ.)</mixed-citation></ref></ref-list></back></article>
