REMEDIUMREMEDIUM1561-59362658-3534Joint-Stock Company Chicot166110.32687/1561-5936-2023-27-3-247-250Original ArticleAnalysis of factors determining satisfaction with the work of employees in pharmaceutical organizationsAlahmadAhmadalahmadahmad4073@gmail.comSpichakIrina V.spichal@bsu.edu.ruZhirovaIrina V.zhirova@bsu.edu.ruBallulGadirghadeerballoul@gmail.comBelgorod State National Research University, Belgorod, Russia15122023324725014102025Copyright © 2023,2023The study focused on job satisfaction and its role in improving the performance of employees of pharmaceutical organizations in the Syrian Arab Republic, in the province of Al Quneitra. The aim of the study was to find out the relationship between job satisfaction and performance of employees of pharmaceutical organizations, as well as the impact of participation in decision-making on employee satisfaction (SPSS). One of the results of the study is that there is a positive relationship between the environment in which pharmacy employees work and the percentage of their satisfaction with their work, and there is also a positive relationship between the salary and incentives that pharmacy employees receive and the degree of their satisfaction with their work. The study also showed that the level of satisfaction with the work of employees of pharmaceutical organizations increases and rises whenever superiors involve them in the development of policy, plans and decision-making. The study recommended the need to create a common work environment to act as a motivation for pharmacy employees to perform their jobs in an optimal manner and to work towards better salaries and incentives for pharmacy employees so that they can realize their aspirations and push them towards acceptance, thereby increasing productivity level.efficiency of pharmacy employeeswork of pharmaciespharmacy organizationsjob satisfactionэффективность работы сотрудников аптек, работа аптек, аптечные организации, удовлетворённость работой1.Filina I. A. Analysis of the satisfaction of personnel of pharmacy organizations. Scientific sheets. Series Medicine. Pharmacy. 2013;(4):250—256. (In Russ.)2.Vroom V. K. Work and motivation. Wiley; 1964. P. 23.3.Kepler K. Achieving job satisfaction. Cairo; 2003. (In Arab.)4.Witzel M., Warner M. Taylorism revisited: culture, management theory and paradigm shift. Journal of General Management. 2015;40(3):55—69.5.Brayfield A., Crockett W. Employee attitudes and employee performance. Psychological Bulletin. 1955;(52):396—424. DOI: 10.1037/h00458996.Al-Ghurairy Hadeel Hisham. Job satisfaction and performance measurement, Kuwait; 2016. (In Arab.)7.Taro Y. Statistics: an introductory analysis. N.Y.; 1967:579—583.8.Nasreddin S. A. Job satisfaction of Saudi faculty members at Saudi universities: Master's thesis. Jeddah; 1992. (In Arab.)9.Al-Daihani T. M. Job satisfaction of sales representatives in the Saudi private sector: a field study : a field study on private sector organizations in the eastern province. Arab Journal of Administrative Sciences. 2007;(2):237—264. (In Arab.)10.Ibrahim A. O. Incentive systems and their impact on job satisfaction: a case study of the Faculty of Commerce at Al-Neelain University: Master Thesis. Sudan University of Science and Technology. Khartoum; 2003. (In Arab.)