REMEDIUMREMEDIUM1561-59362658-3534Joint-Stock Company Chicot107010.21518/1561-5936-2019-04-32-35Original ArticleA STUDY OF FACTORS INFLUENCING PHARMACEUTICAL COUNSELING IN VIETNAMESE COMMUNITY PHARMACIESDorofeevaV. V.-TranV. D.-Peoples’ Friendship University of RussiaCan Tho University of Medicine and Pharmacy041220194323518032022Copyright © 2019,2019A better understanding of pharmacists' viewpoints on pharmaceutical consultation can significantly contribute to improving the quality of pharmaceutical care for patients. The aim of the study was to explore factors influencing patient counseling in pharmacies in Vietnam. Pharmacists working at pharmacies in the four largest cities in Vietnam were randomly selected to participate in this study. The results of the study show that pharmacy staff spend most of their working time on patient consultation. Consultation length is usually from 5 to 10 minutes. Domestic medicines (64,5%), and generic medicines (45,0%) are preferred by pharmacists to choose for patient. Lack of time (43,6%), and knowledge (31,3%) are main barriers to the implementation of high-quality pharmaceutical consultation for patients. The findings of the present study provide an opportunity to improve the quality of pharmaceutical counseling in pharmacies in Vietnam.pharmaceutical counselingconsultation barriersPharmacyVietnamфармацевтическое консультированиебарьеры для консультированияаптекаВьетнам1.Hassali M., Awaisu A., Shafie A., Saeed M. Professional training and roles of community pharmacists in Malaysia: Views from general medical practitioners. Malays Fam Physician. 2009;4 (2-3):71–76.2.Gal D. Human resources – The 2012 FIP global pharmacy workforce report. The Hague: International Pharmacy Federation; 2012.3.Bush J., Langley C. A., Wilson K. A. 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